• Privacy Policy

  This Privacy Policy outlines how chaandtara.in (referred to as "the Site," "we," or "us") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

  1. Collecting Personal Information

  When you visit the Site, we collect specific details regarding your device, your interaction with the Site, and any information necessary to process your purchases. Additionally, we may collect further information if you reach out to us for customer support. In this Privacy Policy, we define "Personal Information" as any data that can identify an individual, including, but not limited to, the information described below.

  Device Information

  • Examples of Personal Information Collected: IP address, browser version, time zone, cookie information, browsing history (such as viewed products or search terms), and interaction with the Site.

  • Purpose of Collection: To ensure proper Site functionality, perform analytics, and optimize your browsing experience.

  • Source of Collection: Automatically collected through cookies, log files, web beacons, tags, or pixels when accessing the Site.

  • Disclosure for Business Purpose: Shared with our service provider, Shopify.

  Order Information

  • Examples of Personal Information Collected: Name, billing and shipping address, payment details (including credit card numbers), email address, and phone number.

  • Purpose of Collection: To fulfill our contractual obligations, process payments, arrange shipping, send invoices/confirmation emails, verify orders for potential fraud or risks, and provide personalized offers in accordance with your preferences.

  • Source of Collection: Directly collected from you when you place an order.

  • Disclosure for Business Purpose: Shared with our service provider, Shopify.

  Customer Support Information

  • Purpose of Collection: To assist with your inquiries and provide customer support.

  • Source of Collection: Directly collected from you during support interactions.

  2. Sharing Personal Information

  We may share your Personal Information with service providers to help us fulfill our services and obligations, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify handles your Personal Information here: Shopify Privacy Policy.

  • We may share your Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.

  3. Behavioral Advertising

  We use your Personal Information to deliver targeted advertisements or marketing communications we believe may interest you. Examples include:

• • Google Analytics: We use this service to understand how customers engage with our Site. For more details, visit Google’s Privacy Policy here: Google Privacy Policy. You can opt out of Google Analytics here.

  • We may share your information with our advertising partners, such as Google, Facebook, and Bing, to help deliver personalized ads on other websites you visit.

  • You can opt out of personalized ads by visiting the Digital Advertising Alliance’s opt-out portal: DAA Opt-Out.

For Facebook: Facebook Ads Settings For Google: Google Ads Settings For Bing: Bing Ads Settings

4. Using Personal Information

We use your Personal Information to provide services such as:

• Selling products

• Processing payments

• Arranging order fulfillment and shipping

• Keeping you informed about new products, services, or offers that may interest you

5. Lawful Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), we process your Personal Information based on the following legal grounds under the General Data Protection Regulation (GDPR):

• Your consent

• The performance of a contract between you and us

• Compliance with our legal obligations

• To protect your vital interests

• Tasks carried out in the public interest

• Our legitimate interests, provided they do not override your rights and freedoms

6. Retention of Personal Information

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including record-keeping requirements, unless you request its erasure.

Right to Erasure (GDPR)

You have the right to request the deletion of your Personal Information at any time. Please see the "Your Rights" section below for further details.

7. Automated Decision-Making

As a resident of the EEA, you have the right to object to processing based solely on automated decision-making that has a significant legal effect.

We use automated decision-making to prevent fraud, but it does not significantly affect you legally. For instance:

• Temporary denylist: IP addresses associated with repeated failed transactions are denied for a short period.

• Temporary denylist of credit cards: Credit cards linked to denylisted IP addresses are blocked for a limited time.

8. Selling Personal Information (CCPA)

As per the California Consumer Privacy Act (CCPA), we do not sell your Personal Information. However, we may share information with third-party advertising partners for targeted advertising as outlined in the "Behavioral Advertising" section.

9. GDPR and CCPA Rights

GDPR Rights (for EEA Residents)

You have the right to:

• Access your Personal Information

• Request corrections or updates to your Personal Information

• Request the erasure of your Personal Information

• Port your Personal Information to a new service

• Object to automated decision-making that affects you

For more details on data transfers and Shopify's compliance with the GDPR, please refer to their GDPR Whitepaper.

CCPA Rights (for California Residents)

You have the right to:

• Request access to the Personal Information we hold about you

• Request the correction or deletion of your Personal Information

If you wish to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

10. Cookies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.

Types of Cookies We Use:

• Necessary Cookies: These are essential for the operation of our store (e.g., to manage your cart).

• Analytics Cookies: We use these for tracking your activity on our site, e.g., Shopify Analytics.

• Advertising Cookies: These cookies help us deliver personalized advertising (e.g., Google Ads, Facebook Ads).

For more information on cookies, visit All About Cookies.

You can control cookie settings in your browser. Note that blocking cookies may affect the functionality of our website.

11. Do Not Track

We do not alter our data collection practices based on "Do Not Track" signals sent by browsers, as there is no universal industry standard for this practice.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. Any updates will be posted on this page, and the date of the last revision will be indicated at the top of this page.

13. Contact Information

If you have any questions about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Email: info.chaandtara@gmail.com