Shipping policy

 

Shipping Policy

Delivery Within India:

Ready To Ship Articles : 

We aim to deliver all orders within the specified timelines listed for each product. Products that are in stock will be shipped within 7-10 business days. Please note that this timeline applies only to ready-to-ship items.

Delivery Outside India:

Ready To ship Articles: 

For orders outside of India, we charge a shipping fee of Rs. 4500/- per 1.5 kg. We strive to deliver all international orders within 15-20 business days. Please note that this delivery timeline is applicable for ready-to-ship items only.

Pre-Order and Made-to-Order Items:

For pre-order and made-to-order items, delivery timelines may vary. Each pre-order item has a specific timeline mentioned under the product description, and it is important to follow this guideline.

These items are directly imported from the source of origin and are subject to the delivery times set by the brand, shipping time, and customs processing, which may cause unforeseen delays. However, in the event of unforeseen circumstances such as natural calamities, disease outbreaks, or government-imposed restrictions, delays may occur.  We sincerely appreciate your understanding and patience in such situations.

Customs and Import Duties (International Orders):

For international deliveries, please note that customs duties, taxes, and other charges may apply once the shipment reaches your country. These charges are the responsibility of the customer. We recommend checking with your local customs office to understand these potential charges before placing an order.

For Any Queries:

If you have any questions or concerns regarding your order, shipping status, or any delays, please do not hesitate to contact us at info.chaandtara@gmail.com.